- 301 Goode Way, Suite 203, Portsmouth, Virginia USA 23704
- Mon – Thurs: 8:00 am – 5:00 pm, Fri – Sun: Closed
When you schedule an appointment with us, time is set aside for your child. By not appearing, time is lost for the provider who is planning to see your child, and for other children that could have been scheduled for a visit during that time. Please call us ahead of time if you are unable to keep a scheduled appointment, and we will be glad to reschedule it without penalty.
After the first missed appointment, we will reschedule the appointment. If a second scheduled appointment is missed, we will reschedule the appointment and charge you a fee of $25. If a third scheduled appointment is missed, it will be necessary to terminate our professional relationship with your family, and you will have 30 days to find another pediatrician.
If you are running more than 15 minutes late for a scheduled appointment, you will have to reschedule your appointment for another day.
Our office accepts most insurance plans. If you are uncertain, please contact our billing specialist. We require a copy of your current insurance card at every office visit. Co-pays and/or deductibles are due at the time of service.
You can call the office during regular office hours, and we will address your prescription refill requests. If we are not available, you may leave the information on our voicemail, and we will return your call. Please allow 24–48 hours for prescription refills.
All children requiring completed school or physical forms must have had a well check-up within the last year. Sports physicals may need vital signs updated. When possible, please bring the form to your child’s scheduled appointment so that we may fill it out.
Physical forms may take 24–72 hours to complete.
We work hard to avoid overusing antibiotics. We try to educate families on the appropriate use of antibiotics, and we follow evidence-based guidelines. We do not automatically treat ear pain or a green, snotty nose with antibiotics.
It is our practice not to routinely prescribe antibiotics over the phone because we do not feel that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment.
